Reference

Open mt966 Privacy Policy in Indonesia

This page explains how mt966 handles the data tied to your account, device, cookies, and support requests.

Data UseCookiesAccount ChecksSupport Requests
mt966 Open mt966 Privacy Policy in Indonesia
HELP CHANNELS

Open Support for Privacy Requests

If you want to ask about this policy, we answer through live chat, WhatsApp, and email. Use the registered number on your account so we can match you fast.

Live Chat Open live chat from the account page when you need a fast answer about data use or a correction request. We check that channel during 09.00-21.00 WIB and keep the thread tied to your registered contact.
WhatsApp Send your privacy request by WhatsApp if you want a written trail on your phone. We use your registered number to locate the account, then confirm the next step before we change anything.
Email Email works well for copy requests, closure requests, or questions about retention. Add your account name, registered phone, and the part of the policy you want explained so we can answer without extra back-and-forth.
ACCOUNT SAFETY

Switch On Data and Cookie Controls

We treat privacy as part of account handling, not a separate file that sits untouched. Whether you open Slots, Blackjack, or live tables, the account behind the session stays the same.

Data we collect

We keep the details you submit at sign-up, plus later contact updates, because we need a reliable way to match your account and answer requests. We do not ask for more than the task needs.

Cookies and session

Your browser may store cookies so the page remembers your session on Chrome, Safari, or an in-app browser. They help us keep login state and your chosen language, and you can clear them in browser settings.

Account security

To protect your privacy, we check the registered phone or email before we share account records or change a setting. If the request comes from a new device, we may ask you to confirm it through the account page first.

Retention

We keep support logs, payment references, and device traces only as long as we need them for security, dispute handling, and account history. When that period ends, the records are removed or anonymised in our systems.

Access and correction

Open the account menu, choose the privacy request path, and tell us what should change. We can correct a typo, update a phone number, or send a copy of stored data after we check the registered contact.

Request channel

Use live chat or email for any privacy request, and include the account name, registered phone, and the action you want. That lets us locate the record faster and answer without extra steps.

Browse Common Privacy Questions

Use this section when you want a quick answer before you open the account page. We keep the wording tied to what we actually collect, how long we store it, and how you can reach us from live chat, WhatsApp, or email. If your access depends on local law, the answer says so directly instead of hiding it in small print. That lets you check the privacy rules before you submit a request.

We collect the contact details you submit, the device and browser signals your session sends, and the records tied to support or wallet actions. We use them to match your account, secure the session, and answer requests.

Yes. Cookies help us keep you signed in, remember language choice, and load the right layout on Chrome, Safari, and other common browsers. You can remove them in your browser settings, though some page features may reset.

Open live chat, WhatsApp, or email and send the registered phone number plus the change you want. We verify the request against the account first, then update the record or send a data copy if the request is valid.

Only the references needed to match the transaction, confirm status, and reconcile the wallet record. We do not keep extra payment text in the policy file, and the same handling applies across DANA, OVO, GoPay, and QRIS.

No. Access depends on local law and is available only where local law permits. If your location or network rules do not allow use, the policy still stands, but we cannot provide account access there.

Send your privacy request through live chat, WhatsApp, or email. Include your account name, registered phone, and a short description of the request so we can route it to the right team without delay.