Reference

Open mt966 Legal Terms for Indonesia

We keep the legal path short: you can check access rules, data use, and request handling before you open your account.

Access by local lawData and cookie useAccount request stepsDANA, OVO, GoPay, QRIS

Explore Access Rules and Data Use

mt966 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

This page explains how we handle access, account data, and requests that touch your legal rights. Access depends on local law and is available only where local law permits, so we block the flow when a region is not eligible. If your account is open, we

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collect only the details needed for login checks, request handling, and transaction verification. We may also keep cookie settings and device signals so the page remembers your language choice and the last session you used. DANA, OVO, GoPay, and QRIS appear here as local payment context,
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but every payment step still follows the same jurisdiction check. If you ask us to correct a record, we verify the request from the account email before we change anything. When a deletion request is not allowed, we explain why and point you to the closest
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available step.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REQUEST CHANNELS

Switch to Our Legal Contact Paths

Legal requests can go through chat, email, or the ticket form inside your account.

Live Chat Send a legal question in the chat box and our team will answer during 09:00-23:00 WIB every day. We use it for access checks, record corrections, and account changes that need a quick written response.

Email Desk Use the support email when you want a longer trail. We ask for the email on file, the page link, and a short reason so we can verify the request before we reply.

Account Ticket Open a ticket from your account menu if you need to change data, ask for retention details, or check a status update. The ticket stays linked to your profile and is easier to trace.

DATA CONTROLS

Browse Security, Cookies, and Retention

We keep this policy area practical: you can see what we store, why we store it, and how long we keep it.

Data Use

We store the details needed for login checks, request handling, and transaction verification, then keep them separate from chat logs when possible. That makes it easier to trace a legal request without mixing it with routine account help.

Cookie Control

Cookie choices sit in the footer on desktop and mobile, and you can adjust them in Chrome, Safari, or Firefox without reopening the account. We use them to remember your session and language settings.

Login Security

Your account access is tied to the email on file and the device path used at login. If a request looks unusual, we pause it and ask for a fresh verification before any change.

Retention Window

We keep request logs only as long as needed for audit, dispute handling, and account records, then remove or trim them under our retention rules. That keeps the file focused on current legal needs.

Change Requests

When you want to edit a profile field or correct a record, send the request from the account email and include the exact item you want changed. We reply in writing so you can save it.

Contact Record

If you need to show a past decision, use the ticket number or chat transcript. We keep the thread linked to your account so later follow-up stays clear and the next agent sees the same history.

Open Common Legal Questions

These questions cover access, data use, and the steps we ask for when you want a change. We answer from the account email on file, and we may request a screenshot or recent login detail before we touch a record. If local law blocks access in your area, we stop the process and explain the next step in the same thread. We keep the same channel open for follow-up until the record is closed.

No. Access depends on local law and is available only where local law permits. If the region check fails, we stop the flow before any profile or payment step starts, and we show the reason in plain language.

We keep the details needed for login checks, transaction verification, request handling, and a clear support trail. We do not mix those records with unrelated chat history when we can avoid it, and we separate them by account.

Send the request from the email on file, state the exact field, and add the reason for the change. We verify the account first, then reply in writing with the result and any extra step we still need.

Yes. Open the cookie panel from the footer on desktop or mobile, then choose the setting you want. Your login and request history remain tied to the account either way, and the choice stays until you change it.

We keep them only as long as needed for audit, dispute handling, and account administration, then trim them under our retention rules. If you need a copy, ask while the record is still active and linked to your profile.

Live chat is the fastest path during 09:00-23:00 WIB, email works for a written trail, and the account ticket is most practical for edits that need tracking across more than one reply, including follow-up on the same issue.

Open mt966 Legal Terms for Indonesia

Switch to Our Legal Contact Paths

Browse Security, Cookies, and Retention

Data Use

Cookie Control

Login Security

Retention Window

Change Requests

Contact Record

Open Common Legal Questions

01 Can I open an account if my region is not eligible?

02 What do you store from my account?

03 How do I ask for a data change?

04 Can I change cookie settings without closing my account?

05 How long do you keep request records?

06 Which contact path should I use for legal questions?

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